Qatar First Bank launches mobile banking application to enhance clients' banking experience
Qatar First Bank (QFB), the first independent Shari’ah compliant bank authorized by the QFC Regulatory Authority (QFCRA) and a listed entity on the Qatar Stock Exchange (QSE: QFBQ), launched its mobile banking application; the QFB Mobile App, in line with its commitment to digitize its services and to offer its clients the most convenient channels to efficiently manage their investment and financial needs, from anywhere in the world and at any time.
The QFB Mobile App is the first banking application in Qatar to be hosted in Microsoft’s Azure cloud, the global cloud computing service that guarantees ultimate levels of security and data protection compliance for all users of the application in Qatar and round the world.
Commenting on the launch of the QFB Mobile App, Ayman Zaidan, Deputy CEO & CIO, said: “We are happy to announce the official launch of our first mobile banking application, in line with our ongoing efforts to digitize our services, and to offer all our clients the fastest and best channels to fulfill their investment needs at all times and from anywhere in the world.
The launch of the QFB Mobile App is indeed a milestone and testament to our commitment in implementing our digital transformation strategy, to continuously respond to the financial needs of our clients , and to cement our position as a leading Shari’ah compliant investment bank in Qatar.”
QFB clients will have access to their Investment portfolio, details, and balances, in addition to viewing all their transactions and profit earning history. The application also allows users to access their live and closed assets holdings, assets allocations and earnings key performance indicators related to their investments.
QFB clients can also submit all their outward transactions and general requests to the Bank via the QFB Mobile App without any need to contact their relationship managers. The mobile application also allows QFB clients to get instant updates on the status of their investments dividends distribution, personalized offers and generate accounts and investments statements
Lana Khalaf, Country Manager, Microsoft Qatar, said: “Qatar is undergoing a major transformation across industries by harnessing technology to deliver smart experiences to citizens and residents in the state.
Being home to the region's largest financial institutions, Qatar’s financial sector is reinventing itself with the power of Cloud & AI to continue paving the way of innovation regionally and globally. QFB's latest mobile banking service is a testimony of the sector’s progressive vision to deliver next gen banking experiences to their customers with the Microsoft Cloud”
Mohammed Al Arrouqi, QFB’s Head of IT said: “The launch of our mobile banking application comes following a successful year for QFB in 2020, in which we saw a significant increase in our client base which imposed the need of a digital channel to enhance our clients digital experience. Microsoft Qatar, in collaboration with its partner Advancya, was able to empower Qatar First Bank in its digital transformation journey. QFB will continue working to enhance the functionalities of its various digital channels, and we will remain committed to offering the best investors’ experiences and services to all our clients in line with our ambitious business strategy and in response to all the needs of our clients in the digital area.
The app is available on App Store, Google Play, and Huawei AppGallery, and in both Arabic and English, the QFB Mobile App now provides QFB clients an alternative mean to relying on traditional banking channels to manage their transactions, investments and to communicate with their relationship managers through the application .
