Never Miss A Call Again

Have you let your phone go unanswered with an unknown number? You are not alone.

A human mind is trained not to answer calls from numbers they don’t recognize. A staggering 84 percent of all calls go unanswered because people either don’t trust or recognize the number of the caller. Essential businesses and service providers struggle to reach their customers with critical information, leading to higher call volumes for them with no results.

The consequences are more dangerous in our current times of Covid 19.A study conducted for a group of mobile users during the current pandemic showed that 75 percent of the people missed an urgent call, 85 percent of the people found it challenging to get a person on the other side of the line when they returned the calls and another 5 percent gave up and put themselves at risk by going to the physical location to solve the problem.

A perfect scenario for the mobile user would be to know who is calling and the reason for the call, so they feel safe and confident to answer the call. For the organizations it would give them an opportunity to get themselves in front of the customerwith a reason for the call,thereby ensuring a higher answer rate and building lasting trust.

Providing a solution for large businesses, financial institutions, health care providers, and the government to reach their customers, is acompany First Orion. First Orion’s works with flagship Call Protection Suite provides call control, blocking, transparency, and management solutions to millions of mobile users. Additionally, it tells the mobile subscribers through its Call enhancement solution, who is calling and why giving them the information and enabling them to take action. This provides the businesses an ability to identify themselves when calling their customers helping them achieve increased customer satisfaction, thereby reducing the risk against fraud and compliance.

With such a technology in place, it provides a win-win solution for both the organizations and the customers. It helps the organizations achieve their goals and build confidence with the customers and a long-lasting relationship. The customers get a much-needed break from the never ending cycle of unknown calls and keep them connected to what really matters.