Capstone Events International Will Be Hosting The Second Edition Of Smart SME MENA Summit In Dubai, UAE
Summit to contemplate on various challenges and opportunities existing in the SME ecosystem
Smart SME MENA Summit 2019 which will take place on 18th of September is an invitation-only strategic platform organized by Capstone Events International, where SME founders and owners will explore the sector, its challenges and potential together with key policy makers and regulators. In an intimate setting, major ecosystem players will lead the agenda, providing a forward-looking analysis for the SME sector.
Dubai Asset Management, owner and manager of one of Dubai’s largest portfolios of rental residential communities and a member of Dubai Holding will be participating at this year’s event as a bronze sponsor. As part of its participation, Khaled Assaf, Director - Dubai Asset Management will be hosting a masterclass session titled “The Importance of Customer Experience to Stay Ahead of the Competition” in which he’ll outline the significance of creating and maintaining a compelling customer experience as essentials for businesses that want to gain a sustainable advantage over competition.
Commenting on the company’s participation in this year’s event, Arif Mubarak, CEO of Dubai Asset Management, said: “Dubai Asset Management’s participation in Smart SME MENA Summit 2019 is an opportunity to showcase our unique customer engagement approach and share our key learnings on a well-renowned platform for small and medium businesses across the region. With over 13 years’ experience and 100,000 people living across our 10 communities, we have set ourselves apart by creating a convenient and effortless customer journey that supports our focus on residents’ happiness and wellbeing. From on-going surveys, to incorporating digitization across various touchpoints, and continuous operational enhancements across our communities, we have established ourselves as the housing partner of choice for individuals and corporates alike.
An eclectic mix of panel discussions and keynotes carefully curated to address the challenges and opportunities existing in the SME ecosystem will be the highlight of this year’s summit. What the SMEs and Entrepreneurs really have to say and are they indeed listened to by the ecosystem is what Smart SME MENA Summit is set to explore on 18th of September 2019 at Dusit Thani in Downtown Dubai, UAE.
KEY SPEAKERS
- Ashraf Mahate: Chief Economist, Dubai Exports
- Tina Ghanem: Director, Online Marketplace, Expo 2020 Dubai
- Khaled Assaf: Director, Dubai Asset Management
- Wiktor Żołnowski: Co-Founder, Pragmatic Coders
- Carol Lee: Head of Direct Sales - Retail & SME, AXA
- Minali Tolani: Director - Sales, Strategy & Business Development UAE Exchange
