Emirates Auction Activates Remote Work System Across All Branches

Emirates Auction, the leading company in the field of management and organization of public and online auctions in the Middle East, has announced the activation of the remote work system for all branches including the head office.

The move comes in response to the government’s precautionary measures being taken to combat the spread of the novel coronavirus (Covid-19) and as part of Emirates Auction’s efforts to safeguard the health and safety of its customers and staff.

The new work system has been implemented using the latest techniques, applications and systems to help employees accomplish their tasks smoothly, with high quality and efficiency and without any impact on the workflow.

100% Online Services

“All Emirates Auction staff have completed extensive technical training programs and were made fully aware of how the new work system functions. They were trained on how to hold meetings and how to run the daily work through available digital means. We have dedicated a technical support team to help them complete their tasks smoothly and deliver services efficiently” said HE Abdulla M. Al Mannaei, Chairman and Managing Director of Emirates Auction.

Al Mannaei called on all customers to benefit from Emirates Auction’s online services available on its website and smart app. Our digital services are available in both Arabic and English languages, he said.

“Since day one, Emirates Auction has paid much attention to developing smart systems that offer seamless, safe and customer-friendly services and today; all of the company’s auctions and services are managed and delivered online by 100%, which resulted in many local and international achievements,” he added.

“We have been working relentlessly to bring about a smart transformation in our work and this has made the move towards working remotely easier heralding a promising result. Emirates Auction boats more than 10 years of experience in managing online auctions and is now the leading partner to many entities in the UAE” Al Mannaei emphasised.

User-friendly

Emirates Auction offers a wide range of flexible and user-friendly online services through its smart platforms, which allow customers to complete all their transactions easily and remotely.

Customers can also pay the security deposit online, and finalize post-sale procedures, including payment of full amounts and sharing deposit receipts received from banks, in addition to requesting vehicle documents and vehicle delivery to the desired location as specified by the customer, as well as vehicle export and direct selling services for plates in Ras Al Khaimah.

The online services also include property management, person-to-person transfer and issuing a replacement for lost.

Customers can also contact the customer service center to complete all their purchases via a phone call or instant chat.

As part of its precautionary measures, Emirates Auction has recently launched an initiative to deliver vehicles through the company’s recovery and necessary documents via a national a carrier to the doorsteps of customers. The company also said it will no longer receive cash at its premises, calling on customers to resort to online banking to make the payments for the safety of everyone.

Founded in 2004, the company specialises in automobiles, vehicle license plates, real estate and properties, asset liquidation, VIP mobile numbers, jewelry, time-sensitive items, and heavy machinery, plant and construction equipment.