Year: 2019

New AI-Powered Consumer Insights Solution Analyzes First-Party Customer Data

Talkwalker, a leading social listening and analytics company, today announced Customer Data+, a new product feature, which allows enterprises to analyze customer conversations from owned data sources. The Talkwalker platform now runs analysis on first-party text data such as customer service emails, chats, surveys, and call center transcripts. The new AI-powered Consumer Insights feature expands

Migrating To A Cashless Society, A $3 Billion Opportunity For GCC Economies

Cashless transformations represent a game-changing opportunity to drive growth for GCC economies, with a potential to provide at least a 1% boost to non-oil GDP, equating to nearly $3 Billion, to the region’s largest economies. Boston Consulting Group’s (BCG), recent study titled How Cashless Payments Help Economies Grow, shows that cash-intensive economies are at risk

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